FYI: Bank of America and the Post Office, you both suck!

Let me tell you a story while I wallow in my own self pity. I'm sure you all know that most major banks and the US post office are customer service disasters, so this probably won't phase you.

About a year ago, I moved into a new condo. I called up many awful customer service hotlines to update all my addresses. I got lots of junk mail. So much junk mail the post office decided my mailbox was too small for it. They decided to put a hold on my mail and start returning it to senders without asking me.

Luckily, Bank of America apparently has several customer-friendly (note sarcasm) procedures to deal with such mishaps. First of all, they of course stop delivering new statements to the address in question. Second, they also stop posting them in your online account. Third, they make no attempt to notify you of such events. Finally, to add a nice twist of WTF to it, they display an error when you try to view statements.

So, now here it is, March 11th, corporate taxes are due in less than a week, and I have no bank statements from 2007, and will not have any for "7-10 business days". I am 95% to blame for this situation, but I still hate corporate America for its assistance in this matter.